New Articles

  1. Direct messaging

    Direct messaging is a one-on-one or private conversation with another person and therefore private. No one else can see direct messages, including admins  of a group. A direct message can be initiated by anyone in the group to another person in ...
  2. Event chat

    Event chats on Heylo provide a dedicated space for real-time communications with attendees. Hosts can reach everyone with real-time communications, and members can ask and answer their own questions. Whether planning logistics or sharing photos,...
  3. Event

    Events help the group get together. Whether meeting virtually or in person, events on Heylo help everyone in the group gather to the same place at the same time. Events on Heylo are organized and social. Members can find all the info they need t...
  4. Communications

  5. Delete group

    A group is automatically deleted when there are no members in the group. An admin can remove members, and then leave the group themselves. If there are many members, admins can get in touch with the Heylo Team to assist with group deletion. ...
  6. Leave group

    Anyone can leave a group anytime. No one is notified when you leave. To leave a group Navigate to your account by pressing the photo on the top right Scroll to the group and press the gear icon Select "Leave" Members can rejoin the grou...
  7. Remove member

    Admins can remove any member from the group. When a member is removed, they cannot contribute to group group chats or event chats , nor can they sign up for new events or view members , stores , or pages in the group. They are also no ...
  8. Reporting inappropriate behavior

    Everyone has access to reporting tools to flag inappropriate behavior on Heylo. Inappropriate behavior can include unwanted messages , unacceptable actions, or inappropriate photos. There are two ways to report a member: 1. Navigate to a member...
  9. Integrations

    Heylo serves as the place for your members to access the info they need to belong to your group and communicate with other members. However, Heylo doesn’t do everything! Where there are missing gaps, we strive to integrate Heylo with other softwar...
  10. Member insights

    Group admins on Heylo can access insights into their members. From the profile of the member, admins can select the three-dot more menu, and then “member insights”. There, admins can see analytics about members on a granular level including: Da...