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Last Updated: 09/10/2024
in Communications
On Heylo, communications are built on modern, real-time messaging and chat, like texting. Real-time messaging is paramount to bring people together. Included in Heylo chat are: Text-based messages Photos and videos GIFs React to messages...
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Last Updated: 10/29/2024
in Getting started
Group reps are responsible for showcasing the group and welcoming new members. They are listed on the group profile , and prospective members can communicate with them before joining the group. Group reps are the only people in a group who non-m...
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Last Updated: 10/24/2024
in Events
Events on Heylo are beautiful. They are filled with people, pictures, and chats. Heylo helps events come to life, encouraging registrations and ultimately further attendance. By default, anyone in the group can create an event. Or, admins can res...
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Last Updated: 06/25/2023
in Events Heylo creates unique content for every event to share on social media and help promote the event. Heylo automatically creates event content with the correct date and time, and it can be accessed by anyone in the group, whether it’s members, hosts, o...
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Last Updated: 06/25/2023
in Members Members can update their Heylo profile anytime through account settings from the top right of Heylo. To edit private info or group-specific icebreakers, tap your name at the top of the members screen. Alternatively, members can access group-specifi...
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Last Updated: 09/27/2024
in Payments
PRO 🚀 Shopify integration collection requires a Heylo Pro subscription. Learn more here . Heylo can integrate with Shopify to make the buying experience seamless for members and painless for admins. For example, Heylo can pass your paid me...
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Last Updated: 06/25/2023
in Getting started There is no limit to the number of groups on Heylo. Anyone can belong to multiple groups, and anyone can create multiple groups. If there are multiple groups within the same organization, like chapters, get in touch with the Heylo team about our or...
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Last Updated: 10/31/2024
in Payments Admins can issue payment refunds directly from Heylo. Simply navigate to the payment in the admin dashboard or on a paid event , and long press on the payment to refund. The paying member receives a full refund. Platform fees attributable to Hey...
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Last Updated: 09/10/2024
in Communications
You can delete any message you send. In addition, an admin can delete any message sent by anyone in the group in a group chat or event chat . Reactions on deleted messages are also removed. When a message is deleted, no notifications are...
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Last Updated: 12/28/2023
in Events There are two ways to view events on Heylo. 1) Calendar view . With calendar view, see all your upcoming or past events in a monthly calendar layout, organized by day. Access the calendar view by tapping the calendar icon at the top of the events...