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Last Updated: 06/25/2023
in Getting started Groups on Heylo are private by default, or “closed.” When getting started, admins can select from a range of privacy controls for their group, including: Public . The group is visible on Heylo and search engines, and anyone can join the group wit...
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A group is automatically deleted when there are no members in the group. An admin can remove members, and then leave the group themselves. If there are many members, admins can get in touch with the Heylo Team to assist with group deletion. ...
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Last Updated: 09/10/2024
in Communications
Notifications are critical for staying connected and informed in a group. However, managing a flood of notifications can sometimes become overwhelming. Heylo is designed only to provide helpful information and reduce noise. Admins and members ca...
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Last Updated: 01/17/2025
in Getting started Heylo can help people who know each other connect and find groups on Heylo! Mutual Contact Consent Contact relationships on Heylo are mutual, meaning both you and the other person must opt in for the connection to be recognized. This ensures th...
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Last Updated: 09/10/2024
in Communications
Build community on Heylo Heylo is designed to help groups build a vibrant and engaged community. Whether it's signing waivers , collecting payments , or joining events , every interaction within a Heylo group is an opportunity to bring p...
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Last Updated: 09/10/2024
in Communications Use the benefits tab to showcase all your group has to offer. The benefits tab is a dedicated space to display your group’s partners, playlists, and merch. Every benefit has a summary, direct link, and discount code storage for your members. Addit...
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Last Updated: 10/29/2024
in Communications
Links save important information for your group. They can contain a cover photo and title along with a link. Links serve various purposes, such as displaying group guidelines, sharing helpful tips, or providing access to useful resources. Links a...
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Last Updated: 09/10/2024
in Communications
Up to 9 photos or videos can be uploaded into a chat message at any given time. Photo and video size and resolution are preserved. When a photo is uploaded to Heylo and someone else downloads it, Heylo does not reduce the size or format of the ...
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Last Updated: 03/21/2024
in Events Heylo ensures all members have access to the key information to join events. When hosts create a new event or edit an existing one, they can save it silently or announce it to the group. Canceled events are communicated across all channels. Delet...
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Last Updated: 09/10/2024
in Communications
Private group direct messages on Heylo offer a way to engage in more personal and focused conversations that are not limited to members of a single group. These private group direct message chats can include members from the same group or even ind...