Updated Articles

  1. Safety, security and admin controls

  2. Events

    Organizing events in your Heylo group: Chronological ordering, search, and calendar view Heylo helps you organize events within your group and ensure a smooth experience for everyone involved. In this article, you’ll learn the process of cre...
  3. Registrations and RSVPs

    Events can offer multiple registrations to give hosts and attendees maximum transparency and flexibility. Custom registrations Event hosts and admins can tailor the action word as best for their group. The default is "Going." A description ...
  4. Getting started

  5. Heylo’s referral program

    Anyone with a Heylo account can share their unique link to refer a new group to Heylo. When a qualified group activates on Heylo, both the person who referred Heylo and the new group will each receive $50. Terms and Conditions To qualify, a g...
  6. Communications

  7. Email Integration

    Heylo provides leaders with a powerful and easy-to-use platform for keeping their members informed and engaged both within Heylo and outside via email. Emails from Heylo are automatically delivered to all members who have either signed up for the gr...
  8. Payments

  9. Cancel, change or freeze membership

    A paid member can change or cancel a membership any time. To cancel: Paid members can cancel their membership at any time without request or intervention. When a membership is canceled, the paid member retains any access or benefits associa...
  10. Refunds and disputes

    Admins can issue payment refunds directly from Heylo. Simply navigate to the payment in the admin dashboard or on a paid event , and long press on the payment to refund. The paying member receives a full refund. Platform fees attributable to Hey...