Updated Articles

  1. Payouts and bank accounts

    Last Updated: 08/21/2024 in Payments
    To receive payments collected on Heylo, simply link a bank account! It only takes a few minutes to set up. Both personal and business bank accounts are acceptable. Deposits to the link bank account are automated. They occur weekly, every Friday, vi...

  2. Import Members into Heylo

    Last Updated: 08/08/2024 in Getting started
    If you have your member roster or directory with member emails or phone numbers from another platform, Heylo has personalized onboarding for your members! Share your member roster with the Heylo team via support chat or [email protected], and Heylo...

  3. Log in

    Last Updated: 07/29/2024 in Getting started
    Once you have signed up with Heylo, you can log in from any device by logging in . Be sure to use your same authentication method. Google Authentication sign-ups, for example, must select the Google option and cannot log in via email. To log in...

  4. Payment types

    Last Updated: 07/20/2024 in Payments
    Payments can be made from anywhere in the world, allowing for international transactions with ease. Members can pay on the Heylo mobile app or website using debit card, credit card, Apple Pay, or Google Pay. Apple Pay Apple Pay allows user...

  5. Payment info privacy and deletion

    Last Updated: 07/19/2024 in Payments
    Introduction At Heylo, we prioritize the security and privacy of your financial information. When it comes to processing payments, we partner with Stripe , a leading payment processing platform known for its robust security measures. Heylo does...

  6. Virtual Events and Video Links

    Last Updated: 07/15/2024 in Events
    Every event on Heylo can have a video link. The link is only visible to attendees 30 minutes before the event starts, and is not accessible to attendees after the event ends. Hiding the link helps keep it secure for future use and reduces spammers. ...

  7. Onboard from Whatsapp or Chat App

    Last Updated: 07/03/2024 in Getting started
    Onboarding your members is seamless with Heylo. Whether you have a group chat, email list, or another platform, onboarding your members to Heylo is as easy as copying and pasting. Members do not need to download a new app and can sign up with one...

  8. Membership dues

    Last Updated: 06/12/2024 in Payments
    Admins can use Heylo to collect a required membership from members. Because the group organizes and engages on Heylo, Heylo will create a paywall around the group that requires dues to be paid upon joining and revokes access when memberships are ...

  9. Data and payments storage, privacy, and encryption

    Last Updated: 06/10/2024 in Safety, security and admin controls
    In order for groups to build community, they must be safe. On Heylo, we strive to help groups have a safe space to organize and connect with each other. Data storage and security With exception to payments, data inputted into Heylo is stored ...

  10. Leaderboard

    Last Updated: 05/29/2024 in Events
    Group attendance is summarized on the member's tab in a leaderboard. The leaderboard provides insight into who’s coming to events the most. Events are recorded by check-in. Your members can check-in, or you can take attendance, and Heylo will autom...
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