Popular Articles

  1. Join a group

    Heylo makes it seamless to join a group. When joining a group on Heylo, members are set up for success in seconds. Here is the onboarding experience for new members: [Optional] Sign group waiver Receive a welcome message from the group leader...
  2. Membership plans

    Membership plans provide admins complete control and flexibility to collect recurring membership payments. Admins can create as many membership plans as needed to meet their members' needs. Membership plans can either be visible to members, or hi...
  3. Contact the Heylo Team

    Connecting with groups is our joy. You can reach us anytime in Heylo Support Chat in your Heylo private chats. Or email us at [email protected] . We are also active on Instagram as @heylo_co and you can reach us through direct messages there too....
  4. Cancel, change or freeze membership

    A paid member can change or cancel a membership any time. To cancel: Paid members can cancel their membership at any time without request or intervention. When a membership is canceled, the paid member retains any access or benefits associa...
  5. Membership dues

    Admins can use Heylo to collect a required membership from members. Because the group organizes and engages on Heylo, Heylo will create a paywall around the group that requires dues to be paid upon joining and revokes access when memberships are ...
  6. Heylo is a community management platform for in-person groups

    Heylo is a community management platform for in-person groups. On Heylo, a group is a dedicated space for only people in the group. It contains tools for leaders to organize events, communications, and payments that help members meet, get tog...
  7. Registrations and RSVPs

    Events can offer multiple registrations to give hosts and attendees maximum transparency and flexibility. Custom registrations Event hosts and admins can tailor the action word as best for their group. The default is "Going." A description ...
  8. Paid event tickets

    Collect money in advance with paid event tickets on Heylo. Leaders use paid events on Heylo to organize volleyball tournaments, running challenges, brunches, parties, and family picnics. Not only do the extra resources enhance the event experience,...
  9. Admins

    On Heylo, all groups have one default role, Admin. Admins have ultimate control over the group. They can manage members , group chats , events , and benefits , and collect member payments . They can also grant additional roles in the group...
  10. Attendance and check-ins

    30 minutes before the event, all attendees are asked to check-in. A check-in confirms they are indeed attending or present at the event. Admins and hosts can also take attendance and add or edit any member’s check-in. Attendance is pre-populated w...