Updated Articles

  1. Profile update

    Members can update their Heylo profile anytime through account settings from the top right of Heylo. To edit private info or group-specific icebreakers, tap your name at the top of the members screen. Alternatively, members can access group-speci...
  2. Member Questionnaire

    PRO 🚀 Member Questionnaire requires a Heylo Pro subscription. Learn more here . Admins can collect private information from their members with a member questionnaire. There are default questions like address, or custom questions that can be co...
  3. Controls for onboarding prospective members

    Group admins  on Heylo have ultimate control over who can join their group. Automatic approval New members can join the group without admin approval. Manual approval Prospective members are individuals who have requested to join a manua...
  4. Contact the Heylo Team

    Connecting with groups is our joy. You can reach us anytime in Heylo Support Chat in your Heylo private chats. Or email us at [email protected] . We are also active on Instagram as @heylo_co and you can reach us through direct messages there to...
  5. Cancel, change or pause membership

    A paid member can change or cancel a membership any time. To cancel: Paid members can cancel their membership at any time without request or intervention. When a membership is canceled, the paid member retains any access or benefits associate...
  6. Pin chats

    Pinned messages are a powerful way to keep important information visible and accessible in your chats.  Pinned chats can be used in any chat on Heylo, whether it’s events, announcements or group chats. Pinned chats are the most visible on Heylo comp...
  7. Waitlist

    Certain events require a maximum number of participants. Events with limited seating, or a game with a limits on number of players, for example, need a maximum participation limit. With Heylo events , an admin or host can set a participation l...
  8. Safety, security and admin controls

  9. Registrations and RSVPs

    Events can offer multiple registrations to give hosts and attendees maximum transparency and flexibility. Custom registrations Event hosts and admins can tailor the action word as best for their group. The default is "Going." A description ...
  10. Heylo’s referral program

    Anyone with a Heylo account can share their unique link to refer a new group to Heylo. When a qualified group activates on Heylo, both the person who referred Heylo and the new group will each receive $50. Terms and Conditions To qualify, a g...