Updated Articles

  1. Remove member

    Admins can remove any member from the group. When a member is removed, they cannot contribute to group group chats or event chats , nor can they sign up for new events or view members , stores , or pages in the group. They are also no ...
  2. Deleting messages

    You can delete any message you send. In addition, an admin can delete any message sent by anyone in the group in a group chat  or event chat . Reactions on deleted messages are also removed. When a message is deleted, no notifications are...
  3. Reporting inappropriate behavior

    Everyone has access to reporting tools to flag inappropriate behavior on Heylo. Inappropriate behavior can include unwanted messages , unacceptable actions, or inappropriate photos. There are two ways to report a member: 1. Navigate to a member...
  4. Admins

    On Heylo, all groups have one default role, Admin. Admins have ultimate control over the group. They can manage members , group chats , events , and benefits , and collect member payments . They can also grant additional roles in the group...
  5. Notification settings

    Notifications are critical for staying connected and informed in a group. However, managing a flood of notifications can sometimes become overwhelming. Heylo is designed only to provide helpful information and reduce noise. Admins and members ca...
  6. Join a group

    Heylo makes it seamless to join a group. When joining a group on Heylo, members are set up for success in seconds. Here is the onboarding experience for new members: [Optional] Sign group waiver Receive a welcome message from the group leader...
  7. Safety and management

    We strive to keep Heylo a safe and secure place for groups. On Heylo, admins have the ultimate control over their group. Admins can make anyone else an admin, or they can remove admin status from anyone, including themselves. There are no li...
  8. Muting

    In addition to the  notification center , everyone can control notifications over a specific group chat or direct message. Mute any communication by navigating to that specific chat, selecting the top header, and then the “mute” option. No notific...
  9. Photos and videos: Size and multiples

    Up to 9 photos or videos can be uploaded into a chat message at any given time. Photo and video size and resolution are preserved. When a photo is uploaded to Heylo and someone else downloads it, Heylo does not reduce the size or format of the ...
  10. Feedback for hosts and admins

    Members can submit feedback directly to group admins . Feedback is not a review; it is a testimonial or real-time suggestion to help improve the group. Feedback includes a star rating and a comment for the group admins. A member can choose to su...