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Last Updated: 09/10/2024
in Getting started
On Heylo, all groups have one default role, Admin. Admins have ultimate control over the group. They can manage members , group chats , events , and benefits , and collect member payments . They can also grant additional roles in the group...
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Last Updated: 09/10/2024
in Communications
Notifications are critical for staying connected and informed in a group. However, managing a flood of notifications can sometimes become overwhelming. Heylo is designed only to provide helpful information and reduce noise. Admins and members ca...
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Last Updated: 09/10/2024
in Getting started
Heylo makes it seamless to join a group. When joining a group on Heylo, members are set up for success in seconds. Here is the onboarding experience for new members: [Optional] Sign group waiver Receive a welcome message from the group leader...
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We strive to keep Heylo a safe and secure place for groups. On Heylo, admins have the ultimate control over their group. Admins can make anyone else an admin, or they can remove admin status from anyone, including themselves. There are no li...
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Last Updated: 09/10/2024
in Communications
In addition to the notification center , everyone can control notifications over a specific group chat or direct message. Mute any communication by navigating to that specific chat, selecting the top header, and then the “mute” option. No notific...
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Last Updated: 09/10/2024
in Communications
Up to 9 photos or videos can be uploaded into a chat message at any given time. Photo and video size and resolution are preserved. When a photo is uploaded to Heylo and someone else downloads it, Heylo does not reduce the size or format of the ...
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Last Updated: 09/10/2024
in Events
Members can submit feedback directly to group admins . Feedback is not a review; it is a testimonial or real-time suggestion to help improve the group. Feedback includes a star rating and a comment for the group admins. A member can choose to su...
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Last Updated: 09/10/2024
in Communications
Heylo's notification center serves as a centralized hub for all the latest activities and important information on Heylo. It is designed to provide a summary of new events, messages, and other relevant updates. The notification center is also agno...
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Last Updated: 09/10/2024
in Communications Polls provide instant group feedback. Whether planning an event or looking for advice, a poll in Heylo can gauge the preferences and insights of group members. Target your audience Polls on Heylo live in chat , and chats are organized by to...
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Last Updated: 09/10/2024
in Communications
Direct messaging is a one-on-one or private conversation with another person and therefore private. No one else can see direct messages, including admins of a group. A direct message can be initiated by anyone in the group to another person in ...