Popular Articles

Location

Last Updated: 10/24/2024 in Events

On Heylo, there are two ways to help attendees find an event location. Add a location for navigation First, a map location can be added to an event. It is a specific latitude/longitude location that is integrated with mapping services for easy d...
Events

Last Updated: 02/13/2026

Organizing events in your Heylo group: Chronological ordering, search, and calendar view Heylo helps you organize events within your group and ensure a smooth experience for everyone involved. In this article, you’ll learn the process of cre...
Getting started

Last Updated: 02/19/2026
Log in

Last Updated: 02/26/2025 in Getting started

Once you have signed up with Heylo, you can log in from any device by logging in . Be sure to use your same authentication method. Google Authentication sign-ups, for example, must select the Google option and cannot log in via email. To log in...
Import Members into Heylo

Last Updated: 05/27/2025 in Getting started

If you have your member roster or directory with member emails or phone numbers from another platform, Heylo has personalized onboarding for your members! Share your member roster with the Heylo team via support chat or support@heylo.co, and Heylo...
Payments

Last Updated: 02/13/2026
Communications

Last Updated: 12/18/2025
Members

Last Updated: 12/08/2025
Pricing: Platform and processing fees for payments

Last Updated: 02/13/2026 in Payments

Collecting payments on Heylo has two fees: Heylo’s platform fee and Stripe's processing fee. Heylo's platform fee depends on your plan. For base plan ($0/mo subscription), Heylo's platform fee is 5% + $0.59 USD per transaction, plus Stripe proce...
Contact the Heylo Team

Last Updated: 02/26/2025 in About Heylo

Connecting with groups is our joy. You can reach us anytime in Heylo Support Chat in your Heylo private chats. Or email us at support@heylo.com . We are also active on Instagram as @heylo_co and you can reach us through direct messages there to...