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Last Updated: 09/10/2024
in Communications
Private group direct messages on Heylo offer a way to engage in more personal and focused conversations that are not limited to members of a single group. These private group direct message chats can include members from the same group or even ind...
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Last Updated: 02/03/2025
in Payments As groups grow and mature, costs increase, and leaders may need to adjust prices to stay financially sustainable. On Heylo, leaders have two options for applying a price increase: Increase for all members A global price increase is ideal when...
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Last Updated: 01/10/2025
in Members
Members can update their Heylo profile anytime through account settings from the top right of Heylo. To edit private info or group-specific icebreakers, tap your name at the top of the members screen. Alternatively, members can access group-speci...
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Last Updated: 03/20/2025
in Communications
Message reactions on Heylo provide a convenient way to respond to a message without a full written reply. Use any emoji to react to a message or photo in any chat . How to react Long press a message or photo, and select the reaction! If some...
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Last Updated: 03/19/2025
in About Heylo Available Geographies Heylo is available on the web in all compliant geographies. The Android and Apple mobile app is available in 100+ major countries. Language Support The language for Heylo will be selected in accordance with the local devi...
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Last Updated: 02/26/2025
in About Heylo
Most of Heylo's communications and leader tools are free to use. There are no limits to the number of members or admins a group can have. To access more tools, group leaders can select the pricing plan that is best for their group. All subscrip...
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Last Updated: 10/31/2024
in Payments Admins can issue payment refunds directly from Heylo. Simply navigate to the payment in the admin dashboard or on a paid event , and long press on the payment to refund. The paying member receives a full refund. Platform fees attributable to Hey...
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Last Updated: 06/25/2023
in Payments Stores on Heylo provide a platform for groups to showcase and sell branded merchandise or products from partner brands directly to their members. These stores are prominently displayed on the content tab, making it easy for members to discover and m...
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Last Updated: 02/11/2025
in Communications
Photos and videos are automatically collected into a group album. Whether photos and videos are contributed through a group chat or event chat , photos are accumulated into the album automatically. Photos sent in private group chats and di...
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In order for groups to build community, they must be safe. On Heylo, we strive to help groups have a safe space to organize and connect with each other. Data storage and security With exception to payments, data inputted into Heylo is stored ...