Popular Articles

  1. Email controls

    Members can receive emails for important announcements , direct messages , and events . Members have ultimate control over the emails they receive from Heylo. To turn off emails, navigate to my account in Heylo and then toggle “Email notificatio...
  2. Notification center

    Heylo's notification center serves as a centralized hub for all the latest activities and important information on Heylo. It is designed to provide a summary of new events, messages, and other relevant updates. The notification center is also agno...
  3. Leadership resources

    We ❤️ leaders. Our team compiled the best resources for leaders to get the most out of their groups: Get inspired by stories of leaders on Heylo Follow us on Instagram for real-time tips and announcements Subscribe to our leader newsletter...
  4. Event permissions

    Creating events Like all aspects of the group, admins can control who can create and edit events in the group permissions . Visibility Event hosts can control who can see the event. There are several settings Private . Only members w...
  5. Event chat

    Event chats on Heylo provide a dedicated space for real-time communications with attendees. Hosts can reach everyone with real-time communications, and members can ask and answer their own questions. Whether planning logistics or sharing photos,...
  6. Safety and management

    We strive to keep Heylo a safe and secure place for groups. On Heylo, admins have the ultimate control over their group. Admins can make anyone else an admin, or they can remove admin status from anyone, including themselves. There are no li...
  7. Member insights

    Group admins on Heylo can access insights into their members. From the profile of the member, admins can select the three-dot more menu, and then “member insights”. There, admins can see analytics about members on a granular level including: Da...
  8. Virtual Events and Video Links

    Every event on Heylo can have a video link. The link is only visible to attendees 30 minutes before the event starts, and is not accessible to attendees after the event ends. Hiding the link helps keep it secure for future use and reduces spammers. ...
  9. Receipts and payment history

    Anyone can access their payment information and payment history on Heylo under “My account” in the top right, and then “My payments”. If a receipt is required for a payment, get in touch with the Heylo team . ...
  10. @mentions

    @mentions send notifications to specific individuals in the group or chat. They work like tags as a way to draw someone specifically into a conversation. To see who all available people are to @mention, type the “@” symbol on the keyboard in a messa...