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Last Updated: 10/31/2024
in Payments Admins can issue payment refunds directly from Heylo. Simply navigate to the payment in the admin dashboard or on a paid event , and long press on the payment to refund. The paying member receives a full refund. Platform fees attributable to Hey...
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Last Updated: 08/26/2024
in Communications Message reactions on Heylo provide a convenient way to respond to a message without a full written reply. Use any emoji to react to a message or photo in any chat . Any emoji There are 6 default emojis ❤️ for love 😆 for laughter or humor 🔥...
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Last Updated: 12/13/2023
in Events Events on a regular cadence can be automatically scheduled on Heylo with recurring events. Recurring events have the same event information such as name and photo, but the date automatically updates per the recommended frequency. On Heylo, recurrin...
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Last Updated: 01/28/2025
in Events Event chats on Heylo provide a dedicated space for real-time communications with attendees. Hosts can reach everyone with real-time communications, and members can ask and answer their own questions. Whether planning logistics or sharing photos, e...
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Last Updated: 06/25/2023
in Getting started There is no limit to the number of groups on Heylo. Anyone can belong to multiple groups, and anyone can create multiple groups. If there are multiple groups within the same organization, like chapters, get in touch with the Heylo team about our or...
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Last Updated: 09/10/2024
in Communications
Admins can make announcements that reach everyone in the group. They are integrated with email. All members receive a notification in Heylo, a push notification, and an email notification. Recipients include both active and inactive members - es...
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Last Updated: 07/26/2023
in Events Group admins can export event attendees of any event into a CSV file. The CSV file can be opened in Google Sheets, Microsoft Excel, or any other spreadsheet software. The export includes export fields as well as any sign-up question they respond...
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Last Updated: 06/26/2023
in Members Banning a member is a function available to all admins in the group. When a member is banned, they are permanently removed from the group and are unable to rejoin. It's important to note that bans are not reversible. Admins have the authority to en...
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Last Updated: 06/25/2023
in Payments Stores on Heylo provide a platform for groups to showcase and sell branded merchandise or products from partner brands directly to their members. These stores are prominently displayed on the content tab, making it easy for members to discover and m...
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In order for groups to build community, they must be safe. On Heylo, we strive to help groups have a safe space to organize and connect with each other. Data storage and security With exception to payments, data inputted into Heylo is stored ...